Refund Policy

Merchandise purchased from Design Shop, Inc (DesignShop) and/or may be returned for store credit or exchange within 14 days of sale and/or delivery only if accompanied by the original receipt, in original condition and in the original packaging. Returns must be authorized by a store manager. Contact DesignShop store to receive a return of merchandise authorization number ( RMA#), the RMA# must be displayed on the mailing label. Returns received without authorization may be refused or if accepted, will be subject to 25% restocking fee. Non-stock items and special order items are not returnable. 
Returns must be properly packed and sent to: Design Shop, Inc 5582 NE 4th Court suite 7A, Miami FL 33137. Refunds may be issued at our discretion as an DesignShop credit or in same tender as original purchase. 
Shipping costs will not be credited or refunded. 
DesignShop credit is valid for one year from date of issue. Thereafter, unused credits are forfeited. Claims for defective or damaged items must be filed with the shipping company ie; UPS, USPS or Fedex within 3 days of delivery or they will not and cannot be processed. Please inspect your items immediately upon delivery. 

**All sale and discount items are final, no return, exchange, price adjustments or cancellations. They are also subject to limited availability. Please note, returns are only accepted for items purchased at full price, this excludes items purchased from sales or any other purchase made with a discount. 

We do not accept returns for items shipped internationally.

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